Customer Service Representative

  • Full Time
  • Wilmslow

Do you have experience taking customer sales orders?

Job title: Customer Service Representative

Hours: 9am to 5pm, Mon-Fri

We’re looking for a Customer Account Manager to join an industry leading manufacturing company to handle incoming customer orders and enquiries, as well as proactively keeping in touch with a portfolio of clients to ensure repeat business. Your duties will include:

  • Taking incoming customer enquiries and product orders
  • Generating and following up on quotations
  • Recording customer purchase trends and enquiries on CRM system
  • Processing repeat orders and ensuring prices are up to date
  • Proactively following up with key customers to gather market information and inform of relevant new or alternative products



  • Experience using Salesforce or similar CRM system
  • Experience of SAP preferable
  • Previous customer service experience
  • Excellent attention to detail


Company benefits:

  • 25 days holiday, plus 8 stats
  • Staff parking on site
  • Generous company pension
  • Death in service
  • Discounted childcare vouchers and health insurance
  • Discount in high street retailers
  • Annual bonus paid if company targets are met
  • Chance to join a leading company in their field


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Essential Personnel Ltd is acting as an employment agency with regard to this position.


About Us

Essential Personnel Ltd, Stockport Business of the Year winners, provide high quality permanent and temporary staff in Stockport, Cheshire and South Manchester.  Unlike other recruitment agencies, we meet all our clients in person to ensure we’ll only place you with companies that we’d work in ourselves.

Salary: £20-23,000 plus annual profit bonus
Reference number: SD50

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