Have you worked on the front desk of an office before?
Do you enjoy helping customers?
Can you work under pressure?
Our client in Hazel Grove is a growing business with great potential. They are looking for a Service Helpdesk Coordinator/Administrator.
You will be based on the front desk so you need to be friendly and enjoy helping customers.
You will handle incoming calls and pass these enquiries on to the relevant team member.
You will complete all associated administration and make sure that paperwork is completed in time.
You will amend data and generate reports.
You will deal with queries from start to finish and make sure that everything is boxed off.
You will need:
Exceptional customer service and administration skills
Previous experience in a similar administrative/customer service role
Excellent communication skills
Microsoft knowledge e.g. Outlook, Word and Excel
Exemplary attention to detail
Self-motivated, enthusiastic and professional
The proven ability to work under pressure and deal with challenging situations.
The ability to make decisions, take ownership and use your own initiative to resolve problems.
If you think this sounds like you then apply now.
Essential Personnel is operating as an Employment Agency in relation to this position.
Reference number: cb174