Customer Service Advisor

Do you enjoy Customer Services? Do you have great Excel skills? Are you comfortable advising on technical products?

 

Job Title: Customer Account Manager

Hours: 8.45am to 5.15pm, Mon-Fri

 

We’re looking for a Customer Service Advisor to join a small business which provides a range of IT and telecoms products to business customers.  They’re looking for someone who will be able to solve problems on behalf of their customers.  Your duties will include:

  • Responding to customer queries by phone and email
  • Chasing 3rd parties to solve problems
  • Take responsibility for customer satisfaction and retention

 

Requirements:

  • Confident telephone manner
  • Good technical IT knowledge and problem solving abilities
  • Comfortable working on Excel
  • Experience in a customer services role within a technical environment

 

Company benefits:

  • 20 days holiday plus 8 stats
  • Pension

 

For other great jobs like this, and advice on how to get them, follow us on social media. We’re on Facebook, Twitter, Instagram and Linked In – search Essential Personnel and look for our green logo.

 

Essential Personnel Ltd is acting as an employment agency with regard to this position.

 

About Us

Essential Personnel Ltd, Stockport Business of the Year winners, provide high quality permanent and temporary staff in Stockport, Cheshire and South Manchester.  Unlike other recruitment agencies, we meet all our clients in person to ensure we’ll only place you with companies that we’d work in ourselves.

Salary: £18,000
Reference number: NM29

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